Privacy Policy
Last updated: 8/7/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and contact information
- Winery information and preferences
- Voice recordings and transcriptions
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process voice commands and improve accuracy
- Generate analytics and insights
- Send you updates and support communications
- Improve our products and services
3. Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information about your use of our website.
What Google Analytics Collects
- Pages you visit and time spent on each page
- Your device and browser information
- Your approximate location (city/country level)
- How you arrived at our website
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with relevant authorities
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and collect usage information. You can control cookie settings through your browser preferences.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@cellarspeak.com.